A successful installation is not a matter of opinion; it is a direct result of strict adherence to technical protocol. The flooring’s performance is guaranteed only when the subfloor is correctly prepared and verified, the material is properly acclimated, and the specified adhesive system is applied exactly as instructed.
I am the Installation Director of Engineering. My role is to ensure that our product performs as designed for its entire lifespan. That performance depends entirely on the quality of the installation. Over my career, I have investigated every type of flooring failure, and the cause is never the product itself, but a deviation from the installation protocol. This document is not a set of guidelines; it is the official technical protocol my team requires for any installation. Following this protocol will prevent failures. Ignoring any part of it will lead to problems like seam separation, bubbling, and bond failure, for which there is no easy fix.
This is the standard we hold our certified installers to. It is based on material science and thousands of hours of field application. It is the difference between a ten-year floor and a one-year problem. We will now cover the mandatory, non-negotiable steps for a correct installation.
Why Is Subfloor Assessment a Mandatory First Step?
The subfloor is the foundation of the flooring system. Its condition must be quantitatively assessed and documented. Failure to correct subfloor defects to within our specified tolerances is the number one cause of installation failure. Proceeding without this step voids any performance guarantee.
I cannot overstate this: the project’s success is determined before a single roll of flooring is brought into the room. A visual check is not sufficient. You must use tools to measure and verify the subfloor conditions.
Mandatory Subfloor Tolerances
Your substrate must meet these four criteria without exception.
- Flat: The tolerance is a maximum of 3/16 inch variance over any 10-foot span. Use a 10-foot straightedge to check this in multiple directions.
- Clean: The surface must be mechanically prepared to remove all contaminants. This includes curing compounds, old adhesives, paint, dust, and grease. We recommend shot blasting for large concrete areas to create the ideal surface profile.
- Dry: This is non-negotiable and requires testing. We mandate two tests for concrete slabs:
- ASTM F2170 (Relative Humidity): RH reading from in-situ probes must be below 90%.
- ASTM F1869 (Moisture Vapor Emission): MVER must not exceed 5 lbs. per 1,000 sq. ft. per 24 hours.
Document these readings. Do not proceed if the slab is out of spec.
- Sound: The concrete must have a minimum compressive strength of 3000 PSI. It must be free of cracks, spalls, or scaling. Tap the surface with a hammer to listen for hollow, unsound areas.
Subfloor Correction
Use only high-quality, cementitious patching and leveling compounds to correct flatness issues. Do not use gypsum-based products, as they can break down with moisture.
The time spent on subfloor preparation is the most critical investment in the entire project. Do not cut corners here.
What Is the Correct Protocol for Material Acclimatization?
All flooring materials and adhesives must be conditioned within the installation area for a minimum of 48 hours prior to work beginning. The ambient temperature must be maintained between 65°F and 85°F (18°C and 29°C) before, during, and for 72 hours after installation. This is a mandatory step for dimensional stability.
Rubber, like any polymer, expands and contracts with temperature. Bringing material from a cold warehouse and installing it in a warm room will cause it to expand after it has been laid, leading to buckling. The reverse is also true. Acclimatization synchronizes the flooring to its end-use environment.
The Acclimatization Process
- Move all rolls and pails of adhesive into the installation room.
- Do not stack the rolls. Unroll them and lay them flat, not overlapping, on the floor.
- If the ends of the rolls are curled (known as "memory"), you should reverse-roll them and let them sit for a few hours to release the tension.
- Verify that the HVAC system is operational and maintaining a stable temperature within the required range.
This process ensures that when you make your cuts, they are accurate and will remain accurate. It prevents post-installation shrinkage that can pull seams apart. Any installer who skips this step is prioritizing speed over quality, and the results will eventually show it.
This is a simple, passive step that has a major impact on the quality of the finished floor. It is a sign of a professional, disciplined installation team.
How Do You Ensure a 100% Monolithic Adhesive Bond?
A full, monolithic bond is required. This is not a spot-glued system. The bond is achieved by using the specified trowel size to apply the correct volume of adhesive, followed by immediate, systematic pressure from a 100 lb roller. Any voids in the adhesive bed are potential failure points.
The adhesive is a chemical system that requires precise application. It is not just "glue." It is the component that makes the rubber and the subfloor act as a single unit.
Trowel Selection and Adhesive Application
The tool you use is just as important as the adhesive itself. The trowel’s notches meter the amount of adhesive applied to the floor.
- Required Tool: For our standard urethane adhesive on porous concrete, you must use a 1/16” x 1/16” x 1/16” square-notch trowel.
- Trowel Maintenance: Trowel notches wear down with use. A worn trowel applies less adhesive. Inspect your trowel and replace it often.
Only spread enough adhesive that can be covered within its specified "open time" (usually 15-20 minutes). The flooring must be placed into the adhesive while it is still wet and tacky to ensure proper transfer.
The Rolling Procedure
Rolling is not optional. It is the process that ensures the transfer of adhesive to the flooring backing and removes trapped air.
- Immediately after laying a section of rubber into the wet adhesive, roll it with a 100 lb. roller.
- Roll the entire section, first in one direction (e.g., widthwise), and then again at a 90-degree angle (lengthwise).
- After rolling the field, use a hand roller to apply firm pressure along the entire length of all seams.
This systematic process leaves no room for error and is the only way to guarantee a full, permanent bond across the entire surface.
What Are the Most Common Field Errors and How Are They Prevented?
The most common field errors—bubbling, seam lifting, and slow curing—are not product defects. They are direct consequences of installer deviation from the mandatory protocols for subfloor preparation, adhesive application, or rolling. Prevention is achieved through process discipline.
My team is often asked to troubleshoot installations. The issues are always preventable. Here are the most common errors and their root causes.
Technical Troubleshooting
Error Observed | Root Cause Analysis | Prevention Protocol |
---|---|---|
Bubbles or Blisters | 1. Trapped Air: Improper or incomplete rolling. 2. Subfloor Moisture: Off-gassing from moisture reacting with the adhesive. |
1. Follow the mandatory two-direction 100 lb. rolling procedure. 2. Perform and document ASTM moisture tests. |
Lifting/Curling Seams | 1. Adhesive "Flashing Over": The material was placed after the adhesive’s open time expired. 2. Insufficient Adhesive: A worn trowel was used, or seams were starved of glue. |
1. Work in smaller, manageable sections. 2. Use a new, correctly notched trowel. Ensure full coverage. |
Slow or Weak Cure | 1. Low Temperature: Ambient temperature was below the required 65°F minimum. 2. Incorrect Mixing: For two-part epoxy adhesives, the ratio was incorrect or mixing was incomplete. |
1. Verify and maintain HVAC settings 72 hours post-installation. 2. Follow manufacturer’s mix ratios exactly. |
Seam Gaps | 1. No Acclimatization: Material was not dimensionally stable and shrank after installation. 2. Poor Cutting Technique: Dull blades or an unsteady hand. |
1. Adhere to the 48-hour acclimatization protocol. 2. Use a sharp utility knife; change blades frequently. |
These issues are not accidents. They are predictable outcomes of procedural errors.
Conclusion
Adherence to these technical specifications is not optional. It is the only engineered method to guarantee a successful, high-performance, and long-lasting installation of our rolled rubber flooring.
My Role
As the Installation Director of Engineering, my responsibility is to the performance of the material. With over two decades in rolled rubber flooring manufacturing and application science, I have built our installation protocols based on empirical data and extensive field analysis. My team serves as a technical resource for our partners, providing the engineering support necessary to translate our product’s quality into real-world longevity and client satisfaction.
A flawless installation begins with technical collaboration. To discuss the specific requirements of your next project, obtain detailed specifications, or request material samples for testing, contact my engineering team. We are here to ensure your project is built correctly from the ground up.